Privacy Policy

1. Introduction

Radiant Roleplay ("we", "our", or "us") operated by Xellian is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our game server, website, and related services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Discord ID, username, and email address
• Game Data: In-game character data, progress, and activity logs
• Technical Data: IP addresses, hardware identifiers for anti-cheat purposes
• Payment Information: Transaction records (payment processing is handled by third parties)
• Communication Data: Support tickets and Discord messages in our server

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process subscriptions and payments
• Enforce server rules and prevent cheating
• Communicate important updates
• Improve our services and user experience
• Respond to support requests

4. Data Sharing

We do not sell your personal information. We may share data with third-party service providers (payment processors, hosting providers) as necessary to operate our services. We may also disclose information if required by law or to protect our rights and the safety of our users.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us through Discord, subject to any legal obligations requiring retention.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

8. Cookies and Tracking

Our website may use cookies and similar technologies for analytics and to improve user experience. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not intended for users under 16 years of age. We do not knowingly collect information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through our Discord server or website.

12. SMS/Text Messaging

By providing your phone number and opting in to SMS communications from Slayedbynicole, you consent to receive text messages related to appointment scheduling, reminders, and customer service. Message frequency may vary. Message and data rates may apply.

Your mobile information, including your phone number and opt-in status, will not be sold or shared with third parties for promotional or marketing purposes. We may share your information with third parties that help us deliver our messaging services, including platform providers and phone companies, solely for the purpose of providing those services.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out at any time by texting STOP. Text HELP for assistance. For more information, contact us at [email protected] or (657) 337-0136.

13. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us through our Discord server.